Happy and satisfied customers always come back and also make great recommendations for your business. This article by The Conversation looks at how humour can be used to increase customer satisfaction. Enjoy the read.
Read MoreTopics: Business Improvement
As part of Succession Planning Series we’ve explored the risks to your business and possible solutions or actions that you can take to minimise those risks.
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Topics: Business Planning
The responses from the question were interesting with the majority of people assuming both businesses would be worth a similar amount.
Topics: Business Planning
As I said last week in Risky Business: part 1, we will now compare two fictional businesses in the same industry. Whilst these two businesses have the same turnover and profit, they have vastly different risk profiles.
Read MoreTopics: Business Planning
